Infinite Journey
Last Updated: October 18, 2026
Welcome to Infinite Journey. These Terms and Conditions govern your use of our website, https://infinitejourneys24.com, and your purchase of travel packages, holiday tours, international trips, adventure experiences, and related services.
By accessing our website, making a booking, or purchasing any travel package, you agree to these Terms and Conditions. Please read them carefully before confirming your booking.
1. Booking and Confirmation
All bookings are subject to availability, payment confirmation, and acceptance by Infinite Journey and the relevant travel service providers.
Customers are responsible for providing accurate information, including names, contact details, travel dates, passenger details, and required travel documents.
A booking will be considered confirmed only after the applicable payment has been received and confirmation has been issued.
2. Strict No-Refund Policy
All bookings and payments are strictly non-refundable.
Once a booking or travel package has been purchased and payment has been made, the customer is not entitled to a refund for cancellation, a change of plans, personal reasons, failure to travel, or non-utilization of any booked service, except where a refund is required by applicable law or expressly approved in writing by Infinite Journey.
This policy applies to, but is not limited to:
- Domestic and international tour packages.
- Holiday packages and customized itineraries.
- Hotel and accommodation reservations.
- Flight, train, bus, and other transportation bookings arranged through us.
- Adventure activities, sightseeing, excursions, and guided tours.
- Advance payments, deposits, booking fees, and package payments, subject to applicable law.
Customers are strongly advised to review all package details, inclusions, exclusions, dates, prices, and travel requirements before making payment.
3. Customer Cancellations
If a customer cancels a confirmed booking for any reason, the amount paid will not be refunded, except where required by applicable law or expressly approved in writing by Infinite Journey.
Cancellation requests must be submitted through our official contact channels. Submitting a cancellation request does not create an entitlement to a refund.
Any permitted change, credit, or alternative arrangement is subject to written approval, availability, and any applicable charges.
4. Changes to Bookings
Requests to change travel dates, destinations, passenger details, accommodation, or other booking details are subject to availability and approval.
Changes may incur additional charges, fare differences, administrative fees, or charges imposed by third-party providers.
Infinite Journey does not guarantee that a requested change will be possible. If a change cannot be accommodated, the original booking terms and applicable cancellation policy will continue to apply.
5. Customer No-Show or Failure to Travel
If a customer fails to arrive at the designated departure point, misses a scheduled departure, arrives late, or fails to use a booked service, the booking may be treated as a no-show.
No refund will be provided for unused bookings or missed services, except where required by applicable law or expressly approved in writing by Infinite Journey.
Customers are responsible for arriving on time and complying with all departure instructions.
6. Travel Documents and Entry Requirements
Customers are responsible for obtaining valid passports, visas, permits, travel insurance, health documents, and any other documents required for their journey.
Infinite Journey may provide general guidance, but visa approval and entry into any country are determined by the relevant authorities.
A visa rejection, denied boarding, denied entry, expired passport, or missing document does not automatically entitle a customer to a refund. Any applicable rights under law and the terms of the relevant service provider will continue to apply.
7. Changes or Cancellations by Service Providers
Flights, hotels, transport operators, tour operators, and other third-party providers may change schedules, modify services, or cancel reservations.
Where such a change occurs, Infinite Journey will make reasonable efforts to communicate relevant information and assist customers with available alternatives, subject to the applicable provider’s terms.
Any refund, credit, or alternative arrangement will be handled in accordance with the relevant provider’s terms, the booking agreement, and applicable law. Infinite Journey will not guarantee reimbursement of amounts that a third-party provider lawfully retains.
8. Changes or Cancellations by Infinite Journey
In exceptional circumstances, Infinite Journey may need to modify or cancel a tour due to operational difficulties, safety concerns, insufficient availability, or other legitimate reasons.
Where this occurs, we will inform affected customers and explain the available options. Any refund, credit, replacement service, or other remedy will be determined in accordance with applicable law and the specific booking terms.
Nothing in this section excludes any refund or other remedy that Infinite Journey is legally required to provide.
9. Force Majeure
Infinite Journey shall not be held responsible for delays or interruptions caused by circumstances beyond its reasonable control, including natural disasters, extreme weather, war, terrorism, civil unrest, government restrictions, epidemics, transport disruptions, or other extraordinary events.
We will make reasonable efforts to communicate disruptions and assist with available alternatives. Any refund or other remedy will remain subject to applicable law and the terms governing the affected booking.
10. Pricing and Payments
All prices, inclusions, exclusions, and payment deadlines will be communicated before booking confirmation.
Customers must pay the applicable amount within the specified period. Failure to complete payment may result in the booking being declined or cancelled, subject to the booking terms and applicable law.
Any additional costs arising from optional services, personal expenses, upgrades, changes, or third-party charges are the customer’s responsibility where disclosed and applicable.
11. Customer Responsibilities
Customers agree to:
- Provide accurate and complete booking information.
- Review all travel package details before payment.
- Follow applicable laws, safety instructions, and travel-provider rules.
- Maintain valid travel documents.
- Arrive at departure points at the specified times.
- Treat staff, guides, other travelers, and service providers respectfully.
Infinite Journey reserves the right to take appropriate action in cases of misconduct, subject to applicable law and the relevant booking terms.
12. Limitation of Liability
To the extent permitted by applicable law, Infinite Journey will not be liable for indirect or consequential losses arising from circumstances beyond its reasonable control or from the independent actions of third-party providers.
Nothing in these Terms and Conditions excludes liability for fraud, wilful misconduct, negligence where liability cannot legally be excluded, or any other liability that cannot be limited under applicable law.
13. Privacy
Personal information collected during inquiries and bookings will be handled in accordance with our Privacy Policy.
By using our website or booking our services, you acknowledge that your information may be processed as described in that policy and shared with relevant providers when necessary to arrange your travel.
14. Amendments to These Terms
Infinite Journey may update these Terms and Conditions from time to time. Updated terms will be published on our website with a revised date.
The terms applicable to an existing booking will be determined by the booking agreement, the terms communicated at the time of purchase, and applicable law.
15. Governing Law and Disputes
These Terms and Conditions are subject to the laws applicable to the transaction and the parties involved.
Any disputes will be addressed through good-faith communication and, where necessary, the appropriate dispute-resolution procedures or competent courts under applicable law.
16. Contact Us
For booking inquiries, cancellation requests, or questions about these Terms and Conditions, please contact Infinite Journey using the official contact details published on our website.
Website: https://infinitejourneys24.com
By proceeding with a booking, you acknowledge that you have read and understood these Terms and Conditions, including the strict no-refund policy, subject to rights and remedies that cannot legally be excluded.